Terms of Service

Last updated 19 August 2026

These Terms of Service ("Terms") govern your use of the WOM Studio website, online store and client portal (together, the "Service"), which are operated by WOM STUDIO LTD ("we", "us", "our"). By using the Service, creating an account, or buying a product or service, you agree to these Terms. If you do not agree, please do not use the Service.

1. Who we are

WOM STUDIO LTD is a studio that makes and sells digital products (such as game addons, maps and assets) and provides custom development and support services for the Garry’s Mod community. Our contact details are at the end of this document.

2. Your account

• Some parts of the Service (the client portal, purchases, signing documents) need an account. Accounts may be created by you or set up for you by us.
• Keep your login details confidential and do not share your account. You are responsible for activity that happens under your account.
• Give accurate information and keep it up to date. Tell us promptly if you think your account has been accessed without permission.
• You must be at least 18, or have the consent of a parent or guardian who accepts these Terms on your behalf.
• We may suspend or close an account that breaches these Terms or our Acceptable Use Policy.

3. Digital products

Products in our store are digital and delivered as downloads through your account. Descriptions, screenshots and requirements are provided in good faith but small variations can occur. Your right to use a product is set out in our Product Licence. We may add, change, or remove products at any time.

4. Custom work & services

Custom work (for example a commissioned map, addon or support retainer) is agreed separately in a written statement of work, quote or agreement — usually a document we share and you sign in the client portal. Where a signed agreement conflicts with these Terms, the signed agreement takes precedence for that project. Timescales we give are estimates unless a deadline is agreed in writing, and delivery may depend on you providing assets, access or feedback on time.

5. Prices & payment

• Prices are shown in the currency listed at checkout and, unless stated otherwise, are the total you pay.
• Payments are processed by Revolut Business. We never see or store your full card or bank details.
• For services we may agree a payment schedule (instalments) with due dates. If you set up automatic collection, you authorise us to collect each scheduled payment on or after its due date until the plan is complete or you cancel it. We will issue a receipt for every payment.
• If a payment fails, we may retry it and ask you to pay manually. Cancellations and refunds are covered by our Refunds & Cancellations policy.

6. Documents & electronic signatures

Agreements we share in the portal can be signed electronically. An electronic signature you apply is intended to be legally binding in the same way as a handwritten signature, and we record the time and other details of signing as a record of the agreement.

7. Intellectual property

We (or our licensors) own the Service, our products and all related intellectual property, except content you provide. Buying a product gives you a licence to use it (see the Product Licence) — it does not transfer ownership. Ownership of custom work is set out in the agreement for that project; unless it says otherwise, we retain our pre-existing tools and know-how.

8. Acceptable use

You must use the Service, downloads and any community spaces in line with our Acceptable Use Policy. In particular, you must not redistribute, resell or share the files you download beyond what your licence allows.

9. Third-party services

The Service relies on third parties such as Revolut Business (payments), our hosting provider, and platforms like Garry’s Mod / Steam and Discord. Their own terms and policies apply to your use of them, and we are not responsible for third-party services.

10. Availability

We aim to keep the Service available but we do not guarantee it will be uninterrupted or error-free, and we may suspend it for maintenance, updates or reasons outside our control.

11. Our responsibility to you

Nothing in these Terms limits our liability where it would be unlawful to do so — including liability for death or personal injury caused by our negligence, or for fraud. We are not liable for losses that were not foreseeable, that you could have avoided, or for business losses if you use the Service in the course of a business. This does not affect your statutory rights (see section 12).

12. Your statutory rights

If you are a consumer, you have legal rights under England and Wales law — including the Consumer Rights Act 2015 and, for online purchases, the Consumer Contracts Regulations 2013 — and nothing in these Terms affects those rights. See our Refunds & Cancellations policy for how they apply here.

13. Suspension & ending these Terms

You can stop using the Service at any time. We may suspend or end your access if you break these Terms, if we’re required to by law, or if we stop offering the Service. Ending your access does not remove obligations already owed (for example payment for work delivered).

14. Changes

We may update these Terms from time to time. The current version is always shown here with its "Last updated" date. Significant changes affecting an active order or plan will be brought to your attention.

15. Governing law

These Terms and any dispute relating to them are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction — though if you live elsewhere in the UK you may bring claims in your local courts.

Contact us

Questions about this document? Get in touch with WOM STUDIO LTD:

• Email: billing@wom.studio
• Post: WOM STUDIO LTD
  Unit 20, Port Talbot Business Units
  Addison Road
  Port Talbot
  SA12 6HZ
• Company number: 17365933